We want you to love your purchase. However, if for any reason you’re not completely satisfied, our Refund & Cancellation Policy is designed to make your experience worry-free.
Eligibility for Refund/Return
Products must be returned within 7 days from the date of delivery.
Items must be unused, undamaged, and in original packaging.
We do not accept returns for opened, used, or customized products unless the product is defective or damaged during shipping.
Refund Process
Once your return is received and inspected, we will notify you via email.
Refunds will be processed within 5–7 business days to your original payment method.
In case of payment failures or delays from banks/gateways, we will support you with necessary documentation to follow up.
Partial Refunds
Partial refunds may be provided if the product is returned used, damaged, or missing components due to customer mishandling.
Order Cancellations
Once product is ordered, cancellations are not permitted.
After processing begins, cancellations are not permitted.
Damaged or Incorrect Products
If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photographs of the item and packaging.
We will arrange a replacement or initiate a full refund. For all refund/cancellation-related concerns, please contact us at tajattarandperfumes85@gmail.com.